Patient Information

Appointments

• Appointments are scheduled in advance
• A scheduling receptionist will answer your call, and you will provide brief information about the reason for your visit to allow them to schedule the appropriate amount of time needed for your visit.
• Be aware that emergencies may cause delays in appointments.
• If you need to cancel an appointment, kindly notify us at the earlist possible time.
• If a follow-up visit is needed, please make this appointment before leaving.
• Many appointments are made by referrals. If you happen to be referred by a doctor who is not a member of our clinic, please let us know so we can make all of our findings available to your physician.

Click for a list of our clinic locations and contact information »

Insurance

• All Providers at Avera Gregory Hospital are participating with medicare and medicaid.
• It is the patient's responsibility to provide the business office with accurate insurance policy information.
• We will submit your claims to your insurance company, as well as medicare and medicaid.
• It is the patient's responsibility to negotiate with the insurance carrier.
• Payment plans are available for those without insurance.

Fees/Billing

• All co-payments are due and payable at the time of service.
• If you receive care for a work related injury, please notify the receptionist when you arrive for your appointment.
• Fees are based on the nature and extent of the services rendered.
• Any information you would like about our fees is available to you through our office staff or Patient Account Respresentative, Justin Keegan at 605-835-8394 EXT 120.

Additional Information

Confidentiality
Information from your record is released only with written consent. We take this obligation very seriously. Should you ever feel confidentiality of your record has been compromised, please report this to your physician, hospital, or the clinic administrator.

Screening Assistance Programs

• All Women Count (South Dakota)
• Every Woman Matters(Nebraska)

Doctor On-Call 24 Hours a Day
Call (605) 835-8394 evenings, weekends and holidays.

Career Opportunities
View our career opportunities at averajobs.org »