Sioux Center Community Hospital Wins National Improvement Award
Sioux Center Community Hospital & Health Center is proud to announce that Press Ganey Associates, Inc. has named it a 2008 Compass Award Winner for the creation of an Ambulatory Care Unit.
Press Ganey currently partners with more than 7,000 health care facilities - including over 40% of U.S. hospitals - to measure and improve the quality of their care and their bottom line. The company's databases are the largest in the industry, and allow facilities nationwide to benchmark their results against peer organizations.
The Compass Award recognizes facilities that show the most improvement over two years in overall patient and resident satisfaction. The Press Ganey Compass Award is a coveted symbol of achievement in the health care satisfaction industry that is bestowed annually.
Dr. Melvin F. Hall, president and CEO of Press Ganey said, "We are proud partners with Sioux Center Community Hospital & Health Center. Their dedication to continuous improvement serves as a model for all."
Sioux Center's award marks a significant improvement in patient satisfaction scores for the creation of an Ambulatory Care Unit. Ambulatory care, or Same Day Surgery, is health care given that does not require an overnight stay in the hospital.
The hospital designated an area near Acute Care for the Ambulatory Care unit. It was constructed with private bay areas for same day procedures. This initiative provided for more patient privacy and comfort. It also included hiring staff devoted exclusively to serving the needs of these patients. These efforts led to significantly improved patient satisfaction scores.