Emergency Department Receives National Summit Award
Sioux Center Community Hospital & Health Center Avera was named a national 2009 Summit Award Winner by Press Ganey Associates. The Summit Award recognizes top performing hospitals that sustain the highest level of patient satisfaction for three or more consecutive years. The Press Ganey Summit Award is the health care satisfaction industry's most coveted symbol of achievement. Sioux Center Community Hospital & Health Center Avera is one of only 23 hospitals in the nation to receive this award for excellence in Emergency Care.
"This national award is a special honor to our physicians and employees. This team of emergency care givers dedicate themselves to providing the best care possible," said Kayleen Lee, CEO of Sioux Center Community Hospital & Health Center Avera. "We are an organization that prides ourselves on continuously improving. This award exemplifies our commitment to quality care."
"We are proud partners of Sioux Center Community Hospital & Health Center Avera," said Richard B. Siegrist, Jr., president and CEO of Press Ganey. "The organization continues to maintain a high level of patient satisfaction over the past three years. Their efforts benefit Sioux County and lead to improved delivery of health care."
Since 2006, the Sioux Center Community Hospital & Health Center Avera has received two Press Ganey Compass Awards and one Summit Award. This is the second quality award given to the organization in 2009; the first was a Step I Quality Award given for excellence in the Long Term Care Facility.
For more than twenty years, Press Ganey Associates, Inc. has been committed to providing insight that allows health care organizations to improve the quality of care they provide and their financial performance. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled customer service. Press Ganey currently partners with more than 10,000 health care facilities - including over 40% of US hospitals - to measure and improve the quality of their care.