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Service Center and Courier Service Hours


Aberdeen Service Center

Regular Client Service Business Hours
8:00 am - 6:00pm
Monday - Friday (excluding major holidays)

Extended Client Service Hours
7 days a week
24 hours a day including major holidays


Mitchell Service Center

Regular Client Service Business Hours
6:00 am - 4:30pm
Monday - Friday (excluding major holidays)

Extended Client Service Hours
7 days a week
24 hours a day including major holidays


Sioux Falls Service Center

  • Avera Doctors Plaza - 3rd Floor
    Hours:  7 a.m. to 5 p.m. Monday-Friday (no holidays)
    Parking:  Just outside the building
  • Avera Doctors Plaza 2 - 3rd Floor
    Hours:  6 a.m. to 7 p.m. Monday-Friday (no holidays)
    Parking: 5th Floor of North Parking Ramp (if 5th is full, parking is available on other levels)
    Entrance:  ADP2 Main Entrance or Skywalk may be used.
  • Physicians Office Building - 7th Floor
    Hours:  8 a.m. to 5 p.m. Monday-Friday (no holidays)
    Parking:  South Parking Ramp ***
  • Avera Cancer Institute - 2nd Floor
    Hours:  8 a.m. to 5 p.m. Monday-Friday (no holidays)
    Parking: South Parking Ramp ***
    *** Valet parking available for individuals needing assistance.

Extended Client Service Hours
7 days a week
24 hours a day including major holidays


Yankton Service Center

Regular Client Service Business Hours
7:30 am - 5:00pm
Monday - Friday (excluding major holidays)

Extended Client Service Hours
7 days a week
24 hours a day including major holidays

Courier Service Coverage
Routine Monday-Friday
(except major holidays-New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day)